Privacy Policy

1. Information We Collect

When you use Burger Discord Bot, we may collect the following types of information:

1.1 Discord Authentication Data

• Discord User ID: Your unique Discord identifier
• Username and Display Name: Your Discord username and global display name
• Email Address: Your Discord account email (when provided by Discord OAuth)
• Avatar URL: Link to your Discord profile picture
• Discriminator: Your Discord discriminator (when applicable)
• OAuth Access Tokens: Temporary tokens for Discord authentication

1.2 Server and Guild Data

• Server Information: Guild IDs, names, and basic metadata
• Channel Information: Channel IDs, names, and types
• Role Data: Role IDs, names, and permission levels
• Member Permissions: Your roles and permissions within servers

1.3 User Preferences and Settings

• Dashboard Preferences: Your configuration choices and settings
• Premium Subscription Data: Subscription status, billing cycle, and expiry dates
• Custom Commands: Server-specific commands you create
• Bot Configuration: Moderation settings, welcome messages, and feature toggles

1.4 Usage and Analytics Data

• Command Usage: Commands executed and their frequency
• Feature Interactions: Which bot features you use and how often
• Session Data: Login timestamps and session duration
• Error Logs: Technical logs for debugging and service improvement

1.5 Payment Information (Premium Users)

• Billing Information: Processed through Stripe (we do not store credit card details)
• Transaction Records: Payment history and subscription status
• Billing Email: Email address used for payment notifications

2. How We Use Your Information

We use the collected information for the following specific purposes:

2.1 Core Service Functionality

• User Authentication: Your Discord ID and email to authenticate and sync your account
• Dashboard Access: Your username and avatar to personalize your dashboard experience
• Command Processing: Server and user data to execute bot commands correctly
• Permission Management: Role and permission data to ensure proper access control

2.2 Premium Services

• Subscription Management: Email and payment data to process premium subscriptions
• Feature Access: Subscription status to enable premium features
• Billing Communications: Email address for payment confirmations and renewal notices

2.3 Service Improvement

• Analytics: Usage patterns to improve bot features and performance
• Error Tracking: Technical logs to identify and fix bugs
• Feature Development: User feedback and usage data to develop new features

2.4 Security and Support

• Abuse Prevention: Usage logs to detect and prevent misuse
• Customer Support: Account data to provide technical assistance
• Security Monitoring: Authentication logs to protect against unauthorized access

3. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Data is stored on secure servers with encryption
• Access to user data is limited to authorized personnel only
• We regularly review and update our security practices
• We do not store message content unless explicitly required for bot functionality

SECURITY DISCLAIMER: While we implement industry-standard security measures, we cannot guarantee the absolute security of your data. No method of transmission over the internet or electronic storage is 100% secure. By using our service, you acknowledge and accept these risks. We disclaim all liability for any data breaches, unauthorized access, or security incidents that may occur despite our security efforts.

4. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following specific circumstances:

4.1 Service Providers

• Discord: User ID, username, and server data as required for bot functionality
• Stripe: Billing email and payment metadata for premium subscription processing (Stripe handles all payment card data securely)
• Supabase: Our database provider that stores user profiles, settings, and subscription data

4.2 Legal and Safety Requirements

• Legal Compliance: When required by law, legal process, or government request
• Safety Protection: To protect our rights, property, safety, or that of our users
• Terms Enforcement: To investigate violations of our Terms of Service

4.3 Business Transfers

• Ownership Changes: In the event of a merger, acquisition, or sale of assets, user data may be transferred to the new entity
• User Notification: You will be notified via email and our service of any such change in ownership

4.4 Explicit Consent

• Your Permission: Any other sharing will only occur with your explicit consent
• Opt-out Options: You can withdraw consent at any time by contacting us

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Specifically:

• Server settings: Until the bot is removed from the server
• User preferences: Until you request deletion or stop using the service
• Logs and analytics: Up to 90 days for debugging and improvement purposes

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data
• Objection: Object to processing of your personal data

To exercise these rights, please contact us through our support server or email.

7. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Through our Discord support server: https://discord.gg/SAnkmn4aNJ
• By visiting our website: Homepage